Webhook
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When we trigger a message from our platform, we receive in return some information; this information can be shared with our customers and directed for other support channels to take any actions.
For instance, we can trigger an HSM from our platform and, if the customer replies with an MO, we can send the information to the webhook of a support channel, where a human conversation is initiated between agent and user.
Today, to set up your webhook, just open a ticket through our portal with Wavy’s Customer Service at and we will help you with your setup.
It is important that this webhook has an HTTPS connection, as this formo f connection is the most secure way to transfer data between computer networks on the internet.