WhatsApp Lists

Opt-out

With the Opt-out list, you can extract information of all users who have opted out of receiving messages through the channel. When a user opts out of a contact list, our system blocks any attempts that may occur to send a message to this user.

How Do I Extract a List?

To extract a list, sign in to Messaging with your login and password and follow the steps below:

1 - Click “Reports” in the menu on the left of your screen;

Reports

2 - Click “Lists” under the reports tab, choose which list you want and click export. At the bottom of the page, you will have a message; just click view:

Lists

3 - You will be redirected to a page will all reports requested by your user and a new report will be on this list; choose which of them you wish to extract and click “Download”.