📘
Sinch | Documentation Global
  • Introduction
  • Glossary
  • GETTING STARTED - MENU
    • Sinch Messaging Platform
      • Login, Language & Menu
      • Account & Settings
      • Dashboard
      • Contacts
      • Groups
  • Credits and limits
    • Signing of plans
    • Limits
  • Send a message
    • Send a fast message
    • How to Send a Message
    • How to Set Up a File
    • Mapped errors
    • Campaigns
    • Correlation ID
    • Tracking Sent Messages
    • Cancelling a Message
    • Character Limit Setting
    • MM2: New Report: Chat (MT + MO)
    • SMS Report > RCS
  • Reports
    • Viewing & Exporting Reports
      • New WhatsApp Conversation report
      • Getting to know the new reports
    • Saved Reports
    • WhatsApp Lists
    • Billing Report
  • Permission
    • System User Role
    • Managing Customers | Subaccounts
    • Permission Levels
    • Subaccounts & Users
    • IP Restriction
    • Two-step Verification
  • SMS
    • SMS Template
    • SMS BOT
  • RCS
    • RCS (Native)
  • WHATSAPP
    • WhatsApp Embedded Signup
      • Prerequisites
      • Registering your WhatsApp Number
      • Verifying your Company on Business Manager
      • Potential Errors During the Embedded Signup Flow
    • Human Assistance Policy
    • WhatsApp Guidelines
    • Instructions & Good Practices
      • Channel Rules
      • Learn More About Tiers
      • Good Practices
    • WA Template - What Is It?
    • Registering a Template
    • Deleting a WA Template
    • WhatsApp Account Settings
    • WhatsApp Dashboard
    • Tech Providers - What is it and how does it work?
  • IA CONVERSATIONAL
    • Planning your bot
    • Creating a new bot
    • Adding content to your bot
      • Detecting information in expressions
      • Asking user info through input validation
      • Flow navigation with variables
    • Bot dialogs
      • Bot message
      • Go To
      • Input Validation
      • Action
    • Publishing & platform URLs FAQ
  • TECHNICAL DOCUMENTATION
    • API & Integrations
      • Introduction - Integrations
      • SMS API
      • Email API
      • Fallback API
      • WhatsApp API
      • WhatsApp Groups API
      • Listing Message Templates
      • WhatsApp Interactive API
      • WhatsApp Lists via API
      • WhatsApp Messaging via SFTP
      • Campaigns API
      • TTL - Time to Live
      • Webhook
  • SUPPORT
    • Status
    • Glossary - Status Page Components
    • Support
  • STATUS PAGE
    • Components status page
      • Integrations
        • SMPP
        • Web service API
        • Web Interface
      • Callback / Delivery Report
        • Webhook DLR (delivery to handset)
        • SMPP DLR (delivery to handset)
        • SMPP Callback (delivery to carrier)
        • Webhook Callback (delivery to carrier)
      • OPERATORS
      • WhatsApp Sending messages to the user (MT)
        • Internal Queues MT
      • WhatsApp Receiving User Messages (MO)
        • Internal Queues (MO)
Powered by GitBook
On this page
  • Contact List
  • Adding bulk contacts:
  • Editing a Contact

Was this helpful?

  1. GETTING STARTED - MENU
  2. Sinch Messaging Platform

Contacts

Learn how to edit, delete or create new contacts.

PreviousDashboardNextGroups

Last updated 3 years ago

Was this helpful?

Contact List

Under contacts, you can find your whole customer base that has already been imported into the platform.

Adding a New Contact

Click the + single contact button in the contacts menu and fill out the form; fields with a * are required. You can choose to add this new contact to an existing group. Click save. There you go! Your new contact has been created. Or you can import multiple contacts at once by uploading a spreadsheet.

Adding a single contact:

3. Fill out the fields below for creating your contact.

Adding bulk contacts:

Click on Import Contacts:

Click on download template and fill in the spreadsheet according to the template. Save in CSV format and then upload to platform.

Editing a Contact

In the "actions" column, you can edit the information of each contact.