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Sinch | Documentation Global
  • Introduction
  • Glossary
  • GETTING STARTED - MENU
    • Sinch Messaging Platform
      • Login, Language & Menu
      • Account & Settings
      • Dashboard
      • Contacts
      • Groups
  • Credits and limits
    • Signing of plans
    • Limits
  • Send a message
    • Send a fast message
    • How to Send a Message
    • How to Set Up a File
    • Mapped errors
    • Campaigns
    • Correlation ID
    • Tracking Sent Messages
    • Cancelling a Message
    • Character Limit Setting
    • MM2: New Report: Chat (MT + MO)
    • SMS Report > RCS
  • Reports
    • Viewing & Exporting Reports
      • New WhatsApp Conversation report
      • Getting to know the new reports
    • Saved Reports
    • WhatsApp Lists
    • Billing Report
  • Permission
    • System User Role
    • Managing Customers | Subaccounts
    • Permission Levels
    • Subaccounts & Users
    • IP Restriction
    • Two-step Verification
  • SMS
    • SMS Template
    • SMS BOT
  • RCS
    • RCS (Native)
  • WHATSAPP
    • WhatsApp Embedded Signup
      • Prerequisites
      • Registering your WhatsApp Number
      • Verifying your Company on Business Manager
      • Potential Errors During the Embedded Signup Flow
    • Human Assistance Policy
    • WhatsApp Guidelines
    • Instructions & Good Practices
      • Channel Rules
      • Learn More About Tiers
      • Good Practices
    • WA Template - What Is It?
    • Registering a Template
    • Deleting a WA Template
    • WhatsApp Account Settings
    • WhatsApp Dashboard
    • Tech Providers - What is it and how does it work?
  • IA CONVERSATIONAL
    • Planning your bot
    • Creating a new bot
    • Adding content to your bot
      • Detecting information in expressions
      • Asking user info through input validation
      • Flow navigation with variables
    • Bot dialogs
      • Bot message
      • Go To
      • Input Validation
      • Action
    • Publishing & platform URLs FAQ
  • TECHNICAL DOCUMENTATION
    • API & Integrations
      • Introduction - Integrations
      • SMS API
      • Email API
      • Fallback API
      • WhatsApp API
      • WhatsApp Groups API
      • Listing Message Templates
      • WhatsApp Interactive API
      • WhatsApp Lists via API
      • WhatsApp Messaging via SFTP
      • Campaigns API
      • TTL - Time to Live
      • Webhook
  • SUPPORT
    • Status
    • Glossary - Status Page Components
    • Support
  • STATUS PAGE
    • Components status page
      • Integrations
        • SMPP
        • Web service API
        • Web Interface
      • Callback / Delivery Report
        • Webhook DLR (delivery to handset)
        • SMPP DLR (delivery to handset)
        • SMPP Callback (delivery to carrier)
        • Webhook Callback (delivery to carrier)
      • OPERATORS
      • WhatsApp Sending messages to the user (MT)
        • Internal Queues MT
      • WhatsApp Receiving User Messages (MO)
        • Internal Queues (MO)
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  1. Credits and limits

Signing of plans

Pre-paid customers of Sinch Messaging Platform can subscribe to SMS credit plans in order to send messages

PreviousGroupsNextLimits

Last updated 8 months ago

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Our customers who are interested in sending SMS messages in a dynamic and low-cost manner have access to a few subscription plans where the amount will be charged on a monthly basis and the credits must also be used within 30 days.

To subscribe to a plan, just click "SMS Plans" on the left, select the desired plan and enter your payment information:

After finishing the credit purchase payment step, the platform automatically makes the chosen plan’s number of messages available, and administrators can elect for each subaccount and user their respective delivery limits; if limits are not set, deliveries will be deducted from the total credit balance.

The credit balance is on the right-side menu

To change or cancel your plan, edit your credit card, view your payment history and invoices, you can also access the "SMS Plans" menu.

Questions? Contact our Inside Sales team: sales.machine@sinch.com