Sinch | Latam Messaging Documentation

Empowering our customers to create valuable experiences through technology.

​Sinch Latam Messaging Platform​

Let’s begin!

Welcome to our documentation!

Know some of the main sessions of our platform:

Initial Sessions

• ​Login, Language & Menu​

• ​Account & Settings​

• ​Dashboard​

• ​Reports​

• ​Campaigns​

• ​Contacts​

• ​Groups​

How to Send a Message

• ​How to Send a Message​

• ​How to Set Up a File​

• ​Campaigns​

• ​Correlation ID​

• ​Tracking Sent Messages​

Reports

• ​Viewing & Exporting Reports – Consolidated & Detailed​​

• ​WhatsApp Lists​

Permissions

• ​Subaccounts & Users​

SMS Menu

• ​SMS Template​

• ​SMS Bot​

WhatsApp Menu

• ​WhatsApp Guidelines​

• ​HSM – What Is It?​

• ​Registering an HSM​

• ​WhatsApp Account Settings​​

• ​Webhook​

Technical Documentation - APIs & Integrations

APIs & Integrations

• ​Introduction - Types of Integration​

• ​SMS API​

• ​Email API​

• ​Fallback API​

• ​WhatsApp API​​

• ​WhatsApp Lists via API​

• ​WhatsApp Messaging via FTP​

• ​Campaigns API​

• ​TTL - Time to Live​

• ​Webhook​