RCS (Native)
Last updated
Was this helpful?
Last updated
Was this helpful?
RCS is a channel developed by Google with native integration into Android, eliminating the need for users to install a separate messaging app. It allows for the sending of text, images, GIFs, videos, files, audio, interactive buttons, and even product carousels to individuals or groups of users.
Once you have contracted RCS, the Provisioning team will assist you throughout the process, handling all necessary configurations to ensure that everything is ready for use!
You can upload a file (maximum of 105 mb) or choose from Saved Files, Contacts, Groups of Contacts or even send for a few individual numbers.
There are 3 types of content creation: Simple Text, Rich card and Carousel.
If you choose to create a simple text, you will be able to create and send only text to your final users, without any media. It is important to emphasize that within this transmission, we can create content of both Basic and Single types.
Rule for Basic:
write up to 160 characters
Rule for Single:
text that exceeds more than 160 characters
usage of the button
Within Simple Text, you will be able to add up to 10 buttons (Buttons are not mandatory). There are 2 types: Actions → you can add Phone number or a redirect to a Website Quick Answers → buttons of select something
It is a message with media content. Media and Message body are mandatory.
Image
Up to 2MB
Video
Up to 10MB
URL (website button)
URL length limit is 2048 characters
You can choose between Short / Medium / Tall for media high. In Rich card, you can add up to 4 buttons (optional).
Carousel is a set of rich cards to compose your message. Maximum of 10 rich cards.
Image
Up to 1MB
Video
Up to 5MB
URL
URL length limit is 2048 characters
You can also choose between Short / Medium / Tall for media high. In Carousel, you can add up to 2 buttons (optional) of Actions and up to 10 of Quick Answers.
You can move your rich cards in Preview, you can drag and change cards disposal and even delete some if you don't like it.
After creating your content, you can choose your campaign.
Define when you will send your message.
All information consolidated before you send your message.
The current report for RCS is available only in Sinch Dashboard. The data you will have access to includes: Total messages per month, main sending errors, and messages delivered/read/failed.
