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Sinch | Documentation Global
  • Introduction
  • Glossary
  • GETTING STARTED - MENU
    • Sinch Messaging Platform
      • Login, Language & Menu
      • Account & Settings
      • Dashboard
      • Contacts
      • Groups
  • Credits and limits
    • Signing of plans
    • Limits
  • Send a message
    • Send a fast message
    • How to Send a Message
    • How to Set Up a File
    • Mapped errors
    • Campaigns
    • Correlation ID
    • Tracking Sent Messages
    • Cancelling a Message
    • Character Limit Setting
    • MM2: New Report: Chat (MT + MO)
    • SMS Report > RCS
  • Reports
    • Viewing & Exporting Reports
      • New WhatsApp Conversation report
      • Getting to know the new reports
    • Saved Reports
    • WhatsApp Lists
    • Billing Report
  • Permission
    • System User Role
    • Managing Customers | Subaccounts
    • Permission Levels
    • Subaccounts & Users
    • IP Restriction
    • Two-step Verification
  • SMS
    • SMS Template
    • SMS BOT
  • RCS
    • RCS (Native)
  • WHATSAPP
    • WhatsApp Embedded Signup
      • Prerequisites
      • Registering your WhatsApp Number
      • Verifying your Company on Business Manager
      • Potential Errors During the Embedded Signup Flow
    • Human Assistance Policy
    • WhatsApp Guidelines
    • Instructions & Good Practices
      • Channel Rules
      • Learn More About Tiers
      • Good Practices
    • WA Template - What Is It?
    • Registering a Template
    • Deleting a WA Template
    • WhatsApp Account Settings
    • WhatsApp Dashboard
    • Tech Providers - What is it and how does it work?
  • IA CONVERSATIONAL
    • Planning your bot
    • Creating a new bot
    • Adding content to your bot
      • Detecting information in expressions
      • Asking user info through input validation
      • Flow navigation with variables
    • Bot dialogs
      • Bot message
      • Go To
      • Input Validation
      • Action
    • Publishing & platform URLs FAQ
  • TECHNICAL DOCUMENTATION
    • API & Integrations
      • Introduction - Integrations
      • SMS API
      • Email API
      • Fallback API
      • WhatsApp API
      • WhatsApp Groups API
      • Listing Message Templates
      • WhatsApp Interactive API
      • WhatsApp Lists via API
      • WhatsApp Messaging via SFTP
      • Campaigns API
      • TTL - Time to Live
      • Webhook
  • SUPPORT
    • Status
    • Glossary - Status Page Components
    • Support
  • STATUS PAGE
    • Components status page
      • Integrations
        • SMPP
        • Web service API
        • Web Interface
      • Callback / Delivery Report
        • Webhook DLR (delivery to handset)
        • SMPP DLR (delivery to handset)
        • SMPP Callback (delivery to carrier)
        • Webhook Callback (delivery to carrier)
      • OPERATORS
      • WhatsApp Sending messages to the user (MT)
        • Internal Queues MT
      • WhatsApp Receiving User Messages (MO)
        • Internal Queues (MO)
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Introduction

Clarify your doubts regarding our WEB messaging platform, such as how to use our features, types of deliveries, reports, and much more.

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Last updated 7 months ago

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Documentation:

Important links:

Clarify all your doubts regarding integration options, terms, flows, deliveries, status, replies, accents, and further details

Status Page - view and receive in real time the status of services your company uses. Integrations, carrier

Language: Spanish - LATAM
Language: Portuguese
English Technical Documentation
Technical Documentation regarding integrations
Real-time status of services we provide